Bad since altice took over - Mitarbeiter (anonym) bei Optimum: Mitarbeiterbewertung

3,0
20. März 2016
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good co-workers, lots of knowledge at the local office. Opportunity to earn commission with sales bonus.

Kontras

Company started a downward spiral shortly before we found out Altice was buying Suddenlink. Regional office has very narrow knowledge of equipment or how to troubleshoot calls. The system we use is always messing with customer accounts through provisioning on equipmen thus causing way too many trouble calls.

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5,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

flexible, fast-past, challenging but fun projects

Kontras

frequent organizational and structural changes, including layoffs

1,0
1. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Working from home is a nice perk

Kontras

Everything if i could give a 0 i would, the company cuts commission in half due to their billions of dollars debt and they make it the employees problem, treat the employees like trash, you get yelled at by your supervisor like they own you, you get treated like a slave, when you do good you're the best thing that's ever happened to them but when you're struggling which btw is their own fault, you are the worst thing that has ever happened, the company purposefully sends calls to departments they don't belong so they mess with your numbers, employees from departments overseas make the customer's life so impossible that good employees get treated like garbage by customers too, you can't win like EVERRR, you get hawked even by the higher ups like CEO level people on your calls when you're just a regular employee, they keep letting people go left and right, if you do bad you're gone but if you also do too good you're also gone, nobody is safe and you're told that constantly on a daily basis.

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