Great support for AI initiatives with no issues - Customer Success Manager bei Optimizely: Mitarbeiterbewertung

5,0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great job on enabling us on AI

Kontras

No issues at the moment.

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Reaktion von Optimizely
2mo
We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!

Mehr Bewertungen zu Optimizely entdecken

5,0
12. Feb. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Winning in the market, good people

Kontras

Have done some big acquisitions, takes time to process

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Reaktion von Optimizely
4mo
Thank you for sharing your feedback and for being part of Optimizely. We’re thrilled to hear that you see us as a great place to work and that you value the strong team and our position in the market — our people truly make the difference. We also appreciate your perspective on acquisitions. As we continue to grow and evolve, we recognize that integrating new teams and technologies takes time and thoughtful execution. We’re committed to making these transitions as smooth as possible while preserving what makes our culture strong. Thank you again for your continued contributions and for taking the time to share your experience.
2,0
31. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Active customer base - Modern product - Opportunity for leadership exposure

Kontras

- Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

4
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Reaktion von Optimizely
2w
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations, particularly around career growth, recognition, and clarity on progression—these are areas we take seriously. We aim to create an environment where employees feel supported, fairly recognized, and have clear paths for development. Your comments around promotion transparency, feedback, and workload are important, and we are actively working to improve how we communicate expectations and support career progression across teams. In terms of compensation, we regularly review and update our pay bands to ensure they remain competitive and fair across the company. We’re committed to maintaining a strong pay for performance with consideration of internal equity and feedback like yours helps us continue to refine this approach. We’re glad to hear you found value in our product, customer base, and opportunities for leadership exposure, and we appreciate you acknowledging those aspects.
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