RUN! This company will eat your soul and not care. - Customer Support bei OpenText: Mitarbeiterbewertung

1,0
17. Dez. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work has been nice (not that they haven't been trying to kill it since day 1), benefits are slightly above average.

Kontras

Pays are general 10k-20k below average for the sector and some of the lowest for the field. The company itself is nothing but one giant acquisition engine. They buy up successful companies doing great then tank them through their junk integration process until whatever original software was provided is so far degraded it's worthless. If you're used to profit sharing or kindness from executives, or even regular pay increases and bonuses, look elsewhere. Certainly none of that here. Raises are an abysmal .5%-1% annually. Haven't seen a bonus for years and doubt we ever will despite record profits 2 years in a row. Expect to make the same as or less than Starbucks pays. The "Culture" is very much one of work or die. There is no humanity, just act according to your role and do the work. There is no effort put forth by the company or management to make people feel valued nor are there any opportunities to move up as the roles are constantly changing. Lastly and most egregious is the pay system they use. They will cut 15-30 minutes from each of your clocks as the automated clock system rounds down all uneven clocks in the companies favor. This is basically wage theft.

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5,0
5. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly management, no hierarchy management , support for employees during sick

Kontras

Kind of Still old rules for management

1,0
26. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Kontras

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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