Supportive team and strong learning culture - Account Manager & Onboarding Central Queue LATAM bei OpenTable: Mitarbeiterbewertung

5,0
5. Mai 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

From the beginning, I’ve felt truly supported by my colleagues across different teams. There’s a strong sense of collaboration, and everyone is generous with their time and knowledge. The onboarding experience was well-organized and gave me the confidence to start contributing early on. I’ve also appreciated how approachable and responsive the tech and CQ teams are whenever questions come up.

Kontras

Some procedures in the LATAM region don’t fully align with what’s covered during global onboarding. This can create some uncertainty when trying to apply what we learned in training to real situations.

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5,0
10. Juni 2026
Freelancer (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company culture and team

Kontras

There is not negative aspects.

1,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Kontras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Reaktion von OpenTable
1d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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