Unstrategic, Inefficient Mess with Endless Unmet Potential - Mitarbeiter (anonym) bei OpenTable: Mitarbeiterbewertung

2,0
28. März 2017
Mitarbeiter (anonym)
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Geschäftsprognose

Pros

OpenTable has such amazing potential to become a truly bigger part of dining out. There are endless ways to grow the business & opportunities to chase. There's never a shortage of ideas here or things to work on. MOST people are kind & work/life balance is great. Location is convenient to public transport & food options. There's also lots of flowing booze & costumes if you're into that.

Kontras

Unstrategic, unfocused, & inefficient - Absolutely the worst place I've ever worked on these attributes. We're desperately trying to prove our worth post-acquisition, doing too many things & doing all of them poorly. Unfocused strategy along with general inefficiency across the board = a bunch of chickens running around with their heads cut-off. Highly political, where who you knows & who you suck up to is rewarded. "Yes" people are favored over those that question. Directors & above only focus on managing upwards vs. inspiring & leading teams below. People subtly fight for more power, people, & budget, by spinning stories with data to meet their needs & self-interests, instead of putting the interests of others & the business first. Lots of churn of great people leaving frustrated with the environment.

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5,0
10. Juni 2026
Freelancer (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company culture and team

Kontras

There is not negative aspects.

1,0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Kontras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Reaktion von OpenTable
2d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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