After the companies merged, policy changes happened on a weekly basis, work life balance became almost non-existent , working late nights and Saturdays became the norm . Your job was threatened if your goal was not met, Upper management lost track of how the team members were treated within the branches. The environment went from a family atmosphere to total chaos. Team members would be reprimanded for spending time getting to know their customers and were considered "time wasters". It became a goal oriented company that the only thing that mattered were results and not the behavior and attitudes of the people working there. The turnover became the highest I saw in the 10 years working there, 6 out of 10 managers in my district alone were gone by the time I left, making me #7.
