16. Nov. 2017
Reaktion von OneMain Financial
8yWe’re disappointed to hear you had a less than positive experience. Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. We strive to work with our customers to try and find an option that meets the needs of all parties.
Also, we’re sorry to hear that you feel there is a lack of upward movement. Advancement opportunities are key to the overall development of our team members and we strive to provide as many as possible. We encourage you to reach out to your manager for additional information on advancement opportunities and how to develop your individual skill set. You may also email concerns to hrsocialmedia@onemainfinancial.com. - M.S.