Beware the beast who says he's the best - Benefits Consultant bei OneDigital: Mitarbeiterbewertung

1,0
19. Dez. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

PTO is unlimited and great if you are FT exempt, otherwise you are screwed

Kontras

Incompetent Management doesn't have a clue at times

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Reaktion von OneDigital
6y
We appreciate you sharing your thoughts about your time at OneDigital. Our "Take it as you need it" PTO policy for exempt employees is definitely a great perk. Because we cannot legally offer the same PTO structure to non-exempt employees, we have tried very hard to be extremely generous to this group with structured PTO as well. With regard to your comments about management, we understand that most employees who choose to leave an organization do so because of their manager, not because of the company. For that reason, OneDigital continues to invest in helping our managers become great leaders. We are sorry that was not your experience. Thank you again for taking the time to leave this review and we wish you the best in your career.

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5,0
17. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Kontras

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1,0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The people you meet while working at OneDigital are genuinely great, and I’ve formed several lasting friendships during my time there.

Kontras

Employees are often treated as numbers rather than individuals, with performance measured by metrics that are frequently outside of their control. Upper management regularly sets or changes performance expectations without effectively communicating those changes to frontline agents, making it difficult to meet evolving standards. Employees are also closely monitored, including being timed when using the restroom. Arriving even one minute late can result in a write-up, while upper management is often able to arrive 5-10 minutes late without consequence. During peak seasons, employees are expected to work 10-hour shifts, six days a week. When business slows, the office closes for two weeks, leaving hourly employees without pay. While there is an opportunity to earn back some of that lost income by working additional hours during peak season, it is not guaranteed. Overall, there is a noticeable disconnect between upper management and the day-to-day realities of the job. Many decisions and expectations do not reflect the challenges employees face in the current market, leaving staff feeling unsupported and undervalued.

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