Pros
Family-owned with strong Christian values. Leadership very knowledgeable about background check industry and HR industry. Did see pay increases during my time there: $5000 at 6mo review. Bonus at Christmas time. Most of the office software/equipment requested to perform my job were provided. Each performance review was positive and constructive with little negative comments. Leadership seemed satisfied with production and abilities.
Kontras
Pay & high turnover. Owner refuses to pay much over minimum for operations talent which is hourly. Support salary positions are paid way below standards of similar job descriptions. Because of the low pay, most of the talent is new to the office environment (first office job for most) & therefore do not understand how to work with other professionals. Many are young & fresh from high school or college. There is a lot of talking behind one's back and being reported to leadership vs. confronting each other with concerns or issues directly. It's childish. Leadership did little to stop it. It often felt as though they thrived on the attention/drama and it would end up in "coaching opportunities."