Customer Service - Customer Service Representative bei OMICRON electronics: Mitarbeiterbewertung

Work-life balance Culture Great co-workers Great place to learn and grow in knowledge and skills

Low pay compared to rest of industry Slow career progression

Hybrid work schedule, good benefits like insurance, short-term disability, vacation time.

Condescending and rude “coach” and it seems like no one cares to improve relations in the customer service department. Employees that have been in the dept for many years were there before current management. All staff hired after current management have high turnover. Training is limited to one person’s views and if you express your concerns, you aren’t competent. It’s best to not engage to avoid any excessive interaction and consequential rude remarks that leave you feeling unmotivated and worthless.