Pros
Easy Job once you know what you are doing. Paid birthday off.
Kontras
Minimum wage, you can do the same job and get paid double the money from other companies. Interview was so shady, I wasn’t sure if I was away to be pitched a MLM. Luckily I read online what the job is because they won’t tell you during interview. The training was an absolute joke. I am actually appalled at the lack of training relevant to the job role. Expect training on what fire extinguisher to use in a care home……(which was tested may I add) I’m not sure how that’s helpful doing outbound calls from home? You aren’t able to view the systems or even hear a call before they send you live despite all calls “being recorded for training and quality purposes” Your whole 5 days training is a power point being read to you about the company values. Once they send you live the support is minimal. Don’t expect to get a response from a TL.