Pros
- Pay is higher then most other retail customer service jobs - Majority of the employees are great to work with - Sometimes the company would give free food. - Starbucks and Jamba Juice gift cards (only like $5) - The Discount (specially when there are times with additional percentage)
Kontras
- Management even HR plays favoritism (Even though HR is suppose to be neutral) - Communication is just lacking in all aspects (through-out the company) - Customer's could get just plain nasty at times (it's retail) - No work life balance (if your looking for one, this is not the job for you) - You can never be honest with management cause they take it personal and it gets brought up in manager meetings (trust me, they will talk about you) - Customer Service is a hard department to move up from due to you have to have a "sales background" (No room to grow) - They do train you, but it's the bare minimum. - If you are a Sales Associate and you don't sale cause some positions are commission based, they will get rid of you. No Joke!