Pros
Good benefits, 18 days vacation to start, flexible work schedules, great co-workers. Environment prior to last year of operations being open in Portland was positive and management always had contests going on for different aspects of job performance as well as activities for events and holidays. When they lay people off they give them 60 days notice and don't expect you to come in to work during that time, therefore you are still paid and employed up until the 60th day, severance is also paid based on how long you have worked for the company and re-location to a location they are expanding is an option if you are willing to pick up and move states.
Kontras
The division I worked in (NSS or Nationwide Direct) was not very good about keeping the job description and expectations stable, in the 2.5 years I worked there they were constantly changing expectations and re-defining the job role. One day they would say do something this way, a week later they would revise and it would be almost completely different. The employee morale in the former Portland location was extremely negative for the last year the location was open since everyone had the foreboding feeling they were going to shut the location down and we would all be laid off, which in the end is exactly what happened.