3,0
4. Nov. 2022
Aktueller Mitarbeiter, mehr als 3 Jahre
Austin, TX
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CEO-Befürwortung
Geschäftsprognose
Pros
- Work/Life balance - Mentorship and investment in learning and development. For example, our department has increased L&D by 15% - Amazing people and teams that are kind (maybe to a fault) - Many reorganizations occurring - alignment with TSIA (technical support industry association) to enable better customer experience
Kontras
- Information silos among internal organizations which makes supporting customer experience difficult - Not enough resources and head count - Many reorganizations occurring - slow moving