There are no pros as they expect you to work 11 plus hours to stay on top of your work.
Kontras
Poor communication
Poor training
Poor claims system that the reps have to do everything!
In 2026 we are setting tasks for state regulated forms to go out.
No support
Management sets unrealistic metrics so we can’t meet them.
Purchased a texting app rather than investing on a proper claims software.
We process every bill!
We process every denial!
Medical provider lines does nothing!
Management is out of touch and folks will be leaving!