MDTCR - MDTCR bei National General Insurance: Mitarbeiterbewertung

1,0
30. Aug. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Easy to attend events in CLE after work Decent pay I loved my co-workers dearly!!! They helped get me through my work weeks and were great motivation!

Kontras

Management takes no responsibility for its failures Many lies are told to keep you from leaving From previous comments.....you can see my point NGIC is a company consistently changing processes....If you offered ideas to change/make better structures for handling claims-fired! If you noticed a management position available-someone was already in-line for job(favorite) and if you spoke about this "favoritism"-fired! If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager-ignored and fired! If you informed management of struggling with EXTREMELY LARGE WORKLOAD-fired! If you wanted a raise at yearly review-fired! If you were a high-paid claims adjuster with previous experience- ALL WERE FIRED!!! If you wanted to switch positions like SIU/RV/Commercial- Management enabled you for a pay increase to keep you as an MD!!! No one will take on a harder role without pay incentive!!! If you took a lunch- be prepared to stay late as this is not even close to a 50/60 hr workload!!! If you think it has great benefits...LIE. $1500 deductible and must take a physical with blood test HR is a joke!!!!!!!!!!! Extremely unprofessional!!!!! Please take caution with reporting ANYTHING to HR and get everything in email bc they will deny ever speaking with you in-person!!!!!!!! HR doesn't answer its phone and won't return your voicemail until 4:50pm. HR is one of the easiest jobs at NGIC and that still had errors....they handle benefits, employee relations, and parking.....how do you mess up someone's benefits? When you see reviews with 1-2 stars, those are actual employees/former employees of NGIC. Anyone saying its 4 stars and a great place.....they didn't work claims in CLE. Yes the technology at NGIC sucks and they do have an I.T. department. You almost didn't mind the technology not working once a week so you could get a break from your 7 hrs straight at your desk!!!!!!!! I know I'm being negative in this comment but NGIC is the worst!!!!!!!! I'm an extremely happy person and I lost that happiness at NGIC. I left this job without having another one in line because I couldn't handle the bs. I work another insurance job (which I was scared to take) and I like it. I feel respected, appreciated, and taken care of by the company. ****Please know you are just a number at this organization, no one will help you with your human needs, and if you act like a robot and don't want to grow with the company.....you'll survive

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5,0
7. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Salary and benefits are very good

Kontras

401k matching is not great

1,0
1. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Kontras

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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