Pros
The management at our store created such a positive work environment that would make a salesperson want to achieve! It was truly a family atmosphere with associates and management helping each other to exceed forecasts. The monthly technical training we received also kept us ahead of the competition and brought back satisfied customers! Also the morning meetings provided well meaning constructive feedback. The GM at this store always had an "open door" to his office and did his best to help employees while still maintaining the goals Micro Center set for us to achieve!
Kontras
The only "Con" that I can think of is the Secret Shopper based evaluations since every "Secret Shopper" did not always appear to be objective and leaned more toward their individual personality. Also the required questions seemed too mechanical in gaining rapport with different customers.
