Great Manager but no pay increase for customer service - Participant Services Representative bei Mercer: Mitarbeiterbewertung

3,0
28. Nov. 2018
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Pros

Great manager with calm demeanor and a positive mental attitude and easy commute.

Kontras

you could work at Mercer for 5 years & upper management will never increased a teir 1 level employees pay even as the cost of living has increased. Mercer stands for diversity and inclusion but only pays upper management fairly.

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5,0
17. Juni 2026
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Pros

Great environment and leadership. Learned a lot.

Kontras

A bit understaffed but improving.

3,0
20. Juni 2026
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Geschäftsprognose

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Kontras

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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