Pros
The individual field offices who work very hard to support the populations they serve, despite lack of support from the corporate office
Kontras
Decisions, policies and procedures coming from the corporate office demonstrate clear ignorance to the business challenges of the field offices. Posting a job is like an act of congress and you are forced to post inaccurate job postings, resulting in difficulty with filling positions. You are forced to go through the corporate office for everything and adding insult to injury, they never respond to your inqueries or you go round in circles with them because they live in such a bubble and don't know or care what your office needs to do business. Corporate staff treats field staff like they are idiots. I could go on.