Pros
Bonus! Bonus! every quarter. Little supervision at outreach offices. If you like working with the community this is a great job for you. Paid Federal Holidays.
Kontras
Managers and supervisors only care about bonus for themselves.Representatives can easily be disqualified for bonus. There is also too much favoritism among employees. Promotions happen on the basis if they like you or not and not so much on your qualifications. Some managers like to micro manage their staff by setting excessive production goals. Supervisors are under-qualified and possess little to no people skills. There is also an attendance point system all staff have 40 points to start and get minus 2 points for tardiness and minus 4 points for call outs. They use this point system to disqualify staff from bonuses. Overall the job is good at first but after a while it is best to move on to a better company who values their employees and provide proper training for upward mobility. Last but not least they try to undermine and belittle higher educated staff.