The Definition of a Great Job - Technical (Product) Support bei Malwarebytes: Mitarbeiterbewertung

5,0
18. Sep. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

I'm very impressed by upper management and the CEO, as they have left a great imprint on the technical industry. The CEO, also the founder, hosts meetings on his own and his enthusiasm is great. Management always encourages growth and will take personal time to assess your concerns, such as your comfort in your department and where you feel you may fit in best. The amount of support from other departments as well as the positive atmosphere is great and the meetings make you feel energized. The time off policy is open to discussion, meaning you may tend to emergencies as well as personal events that would conflict with your time. If needed, you may also work from home. The CEO feels very strongly about high morale in the workplace, but also believes in consistency, as collaboration is important.There is no one person job around here and that's a good thing. The company also offers perks, full benefits, and organizes retreats (picnics, summits, parties, etc.). The HQ in particular feels a lot like home in some ways. And the truly most important thing: the training is very long, but it's definitely a personal achievement. There's never been a person who couldn't offer help or consider your findings.

Kontras

The demand has highs and lows and may require more time in the office, but this is a rare occurrence and depends on the outcome of product releases. The training is long and may be discouraging to some, but eventually it becomes a daily part of your routine and it gets easier.

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Reaktion von Malwarebytes
3y
Thank you for your review! We are glad you had a positive experience while working at Malwarebytes!

Mehr Bewertungen zu Malwarebytes entdecken

5,0
21. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very supportive managers and a fun, highly collaborative team. The department fosters an environment where ideas are openly shared and opportunities for improvement are discussed constructively without toxicity. Truly the best company I’ve worked for so far.

Kontras

The interview process was somewhat lengthy, and salary discussions were not entirely consistent.

2,0
15. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Had some great coworkers during my time at MWB/TD, manager was always very encouraging, and pay was good

Kontras

Outdated technology stack. The platform is built on legacy foundations, and modernization efforts haven't kept pace with the market. Leadership lacks domain depth. Many senior leaders don't have deep cybersecurity or IT backgrounds, which makes it difficult for them to set a clear product vision, read where the market is heading, or chart a credible path to get there. This was supposed to be a cyber company, but outside of the MDR team, that expertise is thin at the top. Good ideas die quietly. I brought forward multiple product ideas that were blocked repeatedly with the rationale that the company is "device-centric, not user-centric." That framing felt disconnected from what the market actually demands. Priorities shift without communication. Strategic direction changed several times during my tenure, but product was rarely looped in ahead of those shifts. I'd learn about new priorities after the fact, with no context on why things changed. Attrition goes unaddressed. There were multiple rounds of quiet layoffs and a steady stream of voluntary departures. Leadership never paused to examine why people were leaving or to share any explanation with the remaining team. The expectation was simply to carry on as if nothing had happened. Bottom line: A challenging culture, unclear leadership direction, and a product that isn't showing up on shortlists where competitors are winning deals. I'd encourage prospective candidates to ask hard questions before joining.

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