Customer Care Specialist position - Customer Care Specialist bei Make: Mitarbeiterbewertung

5,0
7. Juli 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Weekend working hours are shorter, when working weekends Thursday and Friday before and Monday after are non-working days, weekends and public holidays are better paid. Great company culture, a lot of snacks in the office and free food/break a few times per week.

Kontras

I have not been in the company for a long time, so not sure. It seems they are always gathering feedback and trying to improve.

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Reaktion von Make
2y
Hi there! Thank you for your thoughtful 5-star review regarding the Customer Care Specialist position. :) We're are happy to read such a positive review from one of our Makers and we are pleased to see that you appreciate a working hours setup, company culture and our office life. As for gathering feedback - absolutely! Maintaining a great company culture, content employees, and satisfied customers are our top priorities. Feedback collection and continuous improvement are key to ensuring we're moving in the right direction. If you have anything to share, please don't hesitate to drop a message on Slack to anyone from the HR team. :) Thanks again for your kind words and your contributions to our team. We're lucky to have you on board! On behalf of Make, Zuzi Employer Branding @ Make

Mehr Bewertungen zu Make entdecken

5,0
21. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

- Amazing team dynamic - Great product - innovative product team

Kontras

- Unfortunately their sales team resides in Raleigh, NC

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Reaktion von Make
2mo
Thank you for sharing your experience with us. 💜 We really appreciate your kind words about the team dynamic, the product, and the innovative spirit of the product team. It is great to hear that those parts of your time at Make stood out. Thank you again for taking the time to leave this review. It means a lot to us.
1,0
26. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good coworkers and company trip

Kontras

Every department is siloed. Leadership strategy changes weekly. Marketing and product leadership focus only on improving vanity metrics. High micromanagement. Executive team blames AI on every problem in the company and how employees are too slow and need to adapt. Leadership asks for "radical candor" feedback and never applies any of it. Internal movement opportunities are weak. Other reviews about changing culture are accurate.

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