-very overworked, business model wasn't adjusted for today's COVID world (booked every 30 minutes, but also company policy to take a client up to 10 minutes late)
-30 minute time slots make it impossible to connect with clients, making them feel like it's a production line
-no consistency between what is being told to client over the phone via at-home workers and what is actually happening in the color bars
-quality of permanent color, not consistent and doesn't work well on coarse hair (no grey coverage)
-ammonia free=lack of lifting capability
-commission rate not competitive in CA
-will never get to actually use your accrued PTO
-under valued/appreciated by superiors