Has turned into a bad place to work - Mitarbeiter (anonym) bei Lumen: Mitarbeiterbewertung

3,0
15. Sep. 2010
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The job itself is fun and challenging. Lots of various products to work on and support. Some training is provided allows professional growth.

Kontras

Since the merger with CenturyTel it has been downhill. Management seems clueless about how the organization should be run and how the new organization structure be created.

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5,0
23. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Overall great culture and team

Kontras

Fully remote, not too much interaction with coworkers

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Reaktion von Lumen
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1,0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Kontras

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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