Good Company, Stressful Position - Product Support Specialist bei London Computer Systems: Mitarbeiterbewertung

3,0
30. Nov. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

This position was a great starting position in the company which can eventually lead you to numerous other opportunities. The company is growing at a healthy rate and so many new positions are being created and filled at LCS as they grow. The training program for Product Support is 8 weeks but you will constantly be learning even after your training is over. Management is very helpful and they are invested in the companies success. The CEO is a very respectable man who shows his appreciation and dedication to his employees in numerous ways. You will definitely feel secure with the company and be surrounded by some really good people.

Kontras

The position can be very stressful at times. Not because of the customers on the phone, but because of the type of problems you will be dealing with. The software is very large and it is impossible to become an expert. At times I felt unfit to give people the help they need. There is also stress coming from management and the judgement of your performance. It seemed like all that mattered was the number of tickets you closed and if you weren't meeting the quota, you were less valuable.

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Reaktion von London Computer Systems
9y
Thanks for your feedback! We always strive to provide the best training possible to our employees through our new hire training program as well as our ongoing training. Recently, we also implemented a new Professional Development program to provide more ongoing support and coaching to employees. As we continue to develop these types of programs, we will look for ways to involve all employees in discussions and feedback. We are so happy to have you as a member of the team!

Mehr Bewertungen zu London Computer Systems entdecken

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance, co-workers that are helpful and never make me feel less than, flexible hybid schedule, a product/mission/leadership I am happy to work for.

Kontras

Not really a con since I am not experienced enough yet,.. but I just hope their pay increases match what is being offered in the open market as I progress in experience, I would stay here for life as long as I am not missing out on any financial opportunities that would help make my life more secure.

5,0
15. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great corporate culture. Everybody above me in the chain of command, including the owner, is intelligent and treats people with respect. I wish that I had come here 20 years earlier. They invest in their people rather than treating us as number.

Kontras

Employment is mostly limited to the Cincinnati area, which is fine for me.

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