Seems like sales managers if they are not a call for the reps are just waiting around for reps to reach out for help like if a call didn’t go the way they wanted asking the rep what happen to the call to see if there was a different way the call could have gone. No set career path example what it takes to become a senior digital marketing specialist (doing the LP training and getting sales), business development executive, assistant manager, and finally manager. No clear view of what it takes to visit headquarters or other offices. Other reps have visit headquarters which are now no longer at Logical Position seems like upper management was trying to show them the way of Logical Position but it didn't work out. Senior digital marketing specialist is still being paid hourly which is higher hourly pay doesn't matter how long they have been there.
Having too many assistant managers on a team: getting a sale from reps that left LP that sales manager closed which is given to the assistant. Those deals make it seems like the assistant manager did someone to get have sales, but they are only in getting the commission for the deal and helping them to be able to go on the year-end sale trip. It seems like to be successful is to close sales than to get promoted to assistant manager and hoping you get on a sales team that has reps leave so you can get the deal. As an assistant manager, they are sitting around waiting for new reps to ask for help or just talking to others about anything else because doing their job.
When a new training class is being trained, they sit with any of sale reps to listen to calls, when it in training room its mostly senior reps training them instead of the assistant managers who are on salary, but the senior reps are not getting help with the sale. The end of the year sales goal seems like its mostly the assistant managers going on the trip.
The vibe in the Chicago Office has changed some reps are working hard to make the calls but other reps including assistant managers, senior digital marketing specialists and newer reps are to talking with people around them or talking loudly to past the time or even on their cell phone while at work. A lot of reps are on sales performance plans which some reps take are working harder to get sales while others take it a joke because the managers are really helping them to get off it.
When a sales rep signs up a company that was kicked back from quality control they are not given a clear understanding of why the company would not be a good fit for Logical Position. The sales rep should have reached out to quality control first with everything that sales rep has to do they are not thinking about that because they are the focus on closing the deal.