Pros
- free club membership and can pretty much go to any club you want to work out etc. - LifeCafe food discounts - LifeSpa product discounts - great access to LifeClinic - nice product lines to work with on clients - great training program for hairstylists
Kontras
- direct management was lacking in direction or actually managing difficult staff - training that was promised didn't materialize until a new manager came on board 5 months later - no training program whatsoever for estheticians, just new product training if your lucky - policies that weren't enforced so everyone in the salon was on the same page - Corporate decision to make the salon employees accountable to get new clients by prospecting out in the club was futile. Members are at the club primarily for one thing: to work out. Very few if any were interested in taking advantage of the salon/spa and the services it has to offer.
