Pros
The company can actually be split into three parts. The government contract business which is mostly made up of data entry. They have had this contract for decades and service the PTO well. This business is stable. It provides a good work from home option for many. It also is the lion share of the company's revenues. The next vertical is intellectual property solutions (IP) that on the whole have underachieved. The product that is in the largest revenue segment has been plagued by problems since it relaunched in 2016, They keep on reorganizing the organization hoping that will help build revenues including bringing on a new CEO. The CEO is out to prove himself so he can move on to bigger and better pastures. This division is high pressure and difficult. The third is the life sciences business. You have a lot of stars on this team on the product, marketing, and sales teams. They are under a lot of pressure to perform and, in general, are up to the task. The general manager stepped in the position with an amazing foundation handed to him and likes to take all the credit. He is the only weak link on an otherwise brilliant team. Behind the scenes in HR, the senior director, is seasoned and fair. He does not put up with ANY sort of discrimination. He is open-minded and easy to talk to about any concerns you may have.
Kontras
IP team has been and continues to be in disarray. The continuous re-orgs are not going to help the significant underlying problems. It is a small company, so opportunities for career growth are limited. If you are looking to move up quickly within one organization, this is not it. Health benefits are not great. As a healthy employee, I always ended up paying a lot more into it than I ever got out of it.