money means more than customer satisfaction - Eyewear Consultant bei LensCrafters: Mitarbeiterbewertung

This company is much more about numbers and selling customers unnecessary (to the particular customer) features. Management teams who know nothing about optics are hired and expected to run a successful stores. Commission is based on the success of the store vs. the actual sales made by an associate. I understand it's to inspire team work, unfortunately it keeps even the hardest workers without commissions. In addition to all of this they encourage associates to be pushy and bully customers into buying products they may not need/want.