Not worth it anymore - Sales Supervisor bei LensCrafters: Mitarbeiterbewertung

The focus is no longer on what is best for the customer. There is a push to make customers chose lens options that are not being made in the store in order for upper management to prove that the customers don't actually need the one hour lens service. Micromanaging is also a huge issue in many regions (by the regional managers), the employees at the store level are constantly under a microscope for everything they do and have the constant threat of getting some kind of reprimand for not meeting unattainable sales goals. Commission is also not what it used to be.