Great management - Appraiser bei Legacy Insurance Services: Mitarbeiterbewertung

5,0
14. Jän. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Everything is awesome at legacy

Kontras

Nothing that I can think of.

Mehr Bewertungen zu Legacy Insurance Services entdecken

5,0
17. Juli 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

I've been working for the company for 2 1/2 years and enjoy the positive atmosphere. Management encourages and provides regular training opportunities so that you can constantly make improvement. Committees are formed to encourage personal health, community outreach & interpersonal relationships between co-workers. Such a different environment than

Kontras

The company is in the process of up-grading systems (never a fun experience) so multiple platforms are currently being utilized but just shows how the company is currently working on improvements.

1
avatar
Reaktion von Legacy Insurance Services
7y
Thank you for the great review and for recommending Legacy! We’re especially glad to read your comment about the training opportunities here at Legacy. We believe professional development is important to help our employees grow and succeed in their careers. We also appreciate your note about our systems. Our system updates will ultimately benefit our employees (as well as our agents and policyholders), but we completely understand the frustration of the transition. While this will continue to be an area of focus for us, we believe we’re moving in the right direction. We appreciate your feedback!
1,0
13. Aug. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Hour lunch, no dress code, consistent pay check, benefits are ok if you do not have a family.

Kontras

No training, when you're hired they have you sit with people for 3 days and on the 4th day they start assigning you claims and transferring you pending. System is designed for failure. On the 4th day you don't even know how to work the system but you're already behind on the work that has been assigned to you. The computer and phone systems go out on a daily basis. The phone cuts off after 7-10 minutes. So good luck on taking recorded statements. You will constantly have to call people back and apologize. My favorite is when you can receive incoming calls but you can't hear the caller. You lose about 2 hours each day with phone and system issues that your work becomes unmanageable on top of being short staffed. Very small office (Only 2-4 adjusters) If you're new expect to get abused with claim load because they hand pick who gets claims and if the team lead feels you're not busy enough she will transfer you her claims. By the way the team lead was fired and rehired so that should tell you how desperate they are for employees. You have to write out all your letters they have no letter system. They use a very old claim system and retrieving your diary is very time consuming. No room for advancement. THEY ONLY HAVE 4 ADJUSTER where would you advance to???

1
avatar
Reaktion von Legacy Insurance Services
6y
Thank you for your feedback. We’re disappointed to hear that you had a negative experience working at Legacy. We understand how frustrating technology issues can be. To create a better experience for our employees, we’re in the process of updating all computers in the office. To your note about advancement opportunities, professional development is a key component to our company culture. One way we help employees grow in their careers is by offering industry education opportunities through organizations like The Institutes. We want all our employees to feel like they have the opportunity to grow, and we’re sorry to hear that you did not feel supported. We’re always looking to improve—if you’re willing to discuss your review in more detail, we encourage you to contact us at HR@legacyins.net.
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