Pros
Several different tests, online testing and over the phone testing. Yes, when they try to screen for your qualification, they do work hard for it to make sure you are eligible to work for this job.
Kontras
Pay was supposed to be $0.4 per minutes, but Language Line has it own way of calculation; such as if the call did not last for an hour, you won't get $0.4 per minute. They pay you the minimum wage of each state. VA is $7.25 so if I did not get enough minutes within an hour, I will get only $7.25. If I have receive call over $7.25, but under one hour, there will be another way of caculation to pay me. After 2 months of work, I realized I only get $10 per hour as a professional, skillful and well-trained interpreter. I can not believe it. I resigned fromt his company and found another company who is willing to pay me $0.70 per minute. This is not a company to work for. When they need you, they want you to meet their requirement. But when you need their help, no one is there for you. When I asked for leave, it was so hard that several different department kick me back and forth like a ball. And keep talking about a internet machine Impact 360. But that machine or software is designed to say "no" to you when you need to have a day off. Interpreter help desk is a joke. The person who is there to answer the call several of them have very strong accent. Every time when I call, i have to wait for 30-40 minutes to have a live person answer me. They are so strick that no leave is allow unless something big happen, but you need to offer proof. Overwhelmed you with work (I worked as a Mandarin interpreter 6 hours a day and the calls were nonestop), but the pay was lousy.
