Better Than Being Unemployed and Homeless - Freelance Interpreter bei LanguageLine Solutions: Mitarbeiterbewertung

1,0
10. Aug. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

If you have no other work opportunity it is very comfortable to stay at home and waiting for their calls. You will be exposed to lot's of different situations in a very safe way. They usually pay on time, and apparently fairly, in my impression. Flexibility: you can decide over your schedule. If you start working with the cons in mind, it may be a useful learning experience.

Kontras

Even before the IT Dept. took over the company, around the end of last year, it was kind Kafkaian experience working for them. There was no more communication between the company and the interpreters than the paycheck, reproval and eventual training. Since the IT took over it is almost a hallucinatory experience. They are clueless regarding the work and characteristics of interpreters, but they created a "sophisticated system" that classify the interpreters and the calls. the new system is completely dysfunctional. In addition to their incompetence, they treat interpreters as blue collar, uneducated workforce - they only have management experience in that type practices. They send out nonsense e-mails; a smart fifth grader would understand that those have meaning and real content. They created the complete chaos and financial hardship in the life of hundreds of interpreters The accounting system is not transparent: no list of calls that you could compare with your notes, but this is the least. The head of IT Dept considers himself a visionary. Hitler considered himself too...

Mehr Bewertungen zu LanguageLine Solutions entdecken

5,0
27. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Kontras

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Reaktion von LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Kontras

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Reaktion von LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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