Pros
Working from home is a huge advantage. Not only does this reduce the money needed to work there but gives a lot more flexibility and freedom and eliminates any time and money wasted commuting (which can be considerable in some cases) Staying proficient in your language(s). This job has helped me keep up and better my language knowledge and provides good mental exercise which I think is very important. Opportunities to learn about different topics. With the wide variety of calls, you will gain knowledge on many subjects. Set schedule. Once your schedule is established it is set and remains the same with the opportunity to work additional hours as the need arises. Pay always on time and regular. Variety. You never know what to expect day to day as to the type of call or how busy of a day it will be. Sense of purpose. This job can be very rewarding if you enjoy helping others.
Kontras
The biggest con I have would be the pay, which is still not bad all things considered. I have other sources of income so the income from this job for me is extra but if it were my only source of income I would want it to pay more. This said, the set schedule easily allows you to do other things during your day (which I do).