Unable to trust - Customer Service Specialist bei LPL Financial: Mitarbeiterbewertung

1,0
15. Juli 2024
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Pros

Good benefits and pension plans

Kontras

Work great from anywhere was ripped from all employees with limited time to adjust and any exceptions are automatically denied with no fair reason even though all were told to submit your reasons for delay. Pay does not match cost of living percentage you get per year is terrible for all the work you do.

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5,0
12. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great Resources and support teams!

Kontras

Too much back office turnover at times leaves support team lacking accurate answers

1
2,0
23. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

LPL Financial offers a flexible hybrid work model, which is one of the better aspects of the company. Managers are generally not overly strict about specific in-office days, giving employees some flexibility in managing their schedules.

Kontras

Work-life balance is a major challenge. Weekend release work is common, often averaging two weekends per month, yet there is no overtime compensation. Employees are essentially expected to work a full workweek plus weekends when needed, which has contributed to high turnover on some teams. The culture can also feel harsh and impersonal. Leadership rarely expresses appreciation or recognition for employee contributions, which negatively impacts morale. Some managers come across as cold or overly task-focused, creating an environment where employees feel valued only for output rather than as people. There also appears to be a lack of trust between employees and leadership. Many teammates do not seem confident that leadership understands or genuinely addresses their concerns. Overall, morale feels low, and recognition for strong performance appears limited.

3
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