Customer not first - Store Manager bei Kroger: Mitarbeiterbewertung

2,0
13. Okt. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

Stable, Solid company. Good benefits.

Kontras

Too political. I am not naive, I know that is the way it's played, but this is ridiculous. Also, micromanagement has been taken to an all new level. Associates and Management are so worried about scorecards that customer service is an afterthought.

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5,0
30. März 2026
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Geschäftsprognose

Pros

Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!

Kontras

Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.

3,0
25. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Kontras

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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