Pros
When you think of Kohls, you should think of People. Kohls number one priority is its workforce, and I loved promoting that culture in my store. Kohls is HUGE in internal promoting, developing talent, and recognizing excellence. Secondly, the company is very customer centric, and executes a 'yes you can' policy to be able to help customers overcome obstacles and issues. As far as peer outreach, Kohls Northern California has THEE best managers when it comes to helping each other. There were times where I did not have an answer or needed help with a situation, and ALL my peers where near their phone to help. Such an amazing, hard working group of individuals, dedicated to their teams and their customers.
Kontras
Kohls technology has grown EXPONENTIALLY these past few years (and is even ground breaking in some respects), but there are still some bugs being worked out with the technological processes. Although there are areas of opportunities, Kohls has one of THEE best retail management teams that overcome problems on a daily basis to take care of their customers.