Used to be a great company. Not anymore - Customer Success Manager bei KnowBe4: Mitarbeiterbewertung

1,0
9. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Open Paid time off policy

Kontras

Commission decreased Company bonuses decreased Money hungry CEO

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Reaktion von KnowBe4
2y
Hi Knowster. We want to assure you that the changes in commission plans were a result of an increase in total on-target earnings for our revenue sector. The bonus structure has changed to reflect our new measurement of success, ARR, but the goals remain attainable. We strive for transparency in our compensation policies and encourage open dialogue, so please reach out directly to your manager or HR for clarification.

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5,0
11. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Hood staff be kind nice

Kontras

Poor pay insurance bad hard work

1
1,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great office snacks, free ev charging, cool coworkers

Kontras

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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