It’s changing for the worse quickly. - Customer Success Manager bei KnowBe4: Mitarbeiterbewertung

2,0
4. Jän. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Middle management is top class.

Kontras

CEO is completely out of touch now. He will justify not giving raises etc… while also bragging about his nice house, and the purchase of a new vehicle. He acts like we all have his type of money laying around. Comp changes turned out to hurt not help. Changes to monthly bonus has us earning less even in months we crush it. Overall, people who loved working here are growing more and more unhappy. Forced RTO for locals. Even if hired for Remote work.

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Reaktion von KnowBe4
2y
We appreciate your perspective. We deeply care about each Knowster, and we work hard to foster an environment where personal growth, well-being, and mutual support are at the core of our company culture. Our CEO is committed to clear and direct communication, and when asked during an AMA he routinely conducts during our daily company-wide meeting about the Cybertruck, he openly acknowledges his decision to get one. This straightforward approach reflects his commitment to transparency, ensuring everyone is on the same page. Our bonuses are directly tied to sales goals, and I want to emphasize that these goals increase every month. Last year, we cleared over $7,000 in bonuses. There were also year-end pay increases similar to what we have done each year in the past.

Mehr Bewertungen zu KnowBe4 entdecken

5,0
11. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Hood staff be kind nice

Kontras

Poor pay insurance bad hard work

1
1,0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great office snacks, free ev charging, cool coworkers

Kontras

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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