There's a lot of pretending that everything is all right while people are struggling to do their job. If you complain it will be a problem for you, so best not to say anything. I have seen a lot of my fellow staff leave because they felt that it was too hard to work here. Management doesn't make practical decisions when they should, and they bombard you with extra duties or projects rather than helping you make more commissions. I wouldn't recommend working here, i am wishing that Glassdoor can assist in finding work elsewhere.