You can do better - Patient Access Representative bei Kettering Health: Mitarbeiterbewertung

First and foremost, the pay is abysmal and have not caught up with the times. The PTO system they have in place is by far the worst I have ever encountered, I had better PTO in a retail job. This place claims to be family oriented but when it comes to a dying family member or a surgery you are having.. they are more worried about phone coverage so if you have not accrued enough time off then you are screwed. Management plays favorites even though they claim not to, you will not be climbing the ladder if you don't become someone's favorite. They are faith based, which does not amount to much when it comes to scientific medicine (this is a hospital network afterall). They constantly waste money on dumb things instead of paying their employees more. There's probably 100 more things that could be listed off as a con. If you're considering being here long-term just know there is a pay cap and they are hiring new people very close to said pay cap so your 20 years experience gets you the same pay as someone with a fraction of that.