Service and Support Representative - Service & Support Representative bei Intuit: Mitarbeiterbewertung

3,0
11. Dez. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Great Benefits, steady schedule, and a lot of great people. PTO only grows, the longer you've been here and everyone beyond the direct customer interaction has a lot of passion.

Kontras

Leadership is rarely clear on what the overall plan for people in the lower level. It is very difficult to grow in the company and a lot of hard work is overlooked. Many of the lower end representatives put little to no effort into their work, which is very frustrating.

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5,0
29. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

internal mobility culture lets you stay engaged and challenged. has access to latest techonologies to learn and grow. peers are good

Kontras

strategy of the business is unclear given the recent stock price drop

3,0
13. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Kontras

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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