Pros
Good benefits Good products that have dominated their markets Good work life balance Most people still care about the customer
Kontras
Losing sight of the importance of the employee... General feeling from management is that you are lucky to have a job and that you are completely replaceable and that your opinion doesn't count unless you are part of the chosen few and this is coming from someone who is already pretty high in the company. I felt like I had more input into how this company was run 5 years ago than now and I am not alone. Many of those who have been around a while have left or are contemplating leaving. It is too bad because this was a company that I and lot of my compatriots cared a lot about. The problem is especially acute in the Small Business Division. There has been a lot of turnover, reorganizations, and the leader being the former CFO talks about $ and cents more than anything else.