Pros
The sales team (team leader & team member) fosters a collaborative and communicative environment, making it enjoyable to work with peers. Team bonding is strong across groups, and team leaders are especially supportive, consistently offering guidance and encouragement to their members. However, this dynamic is less evident within the management team.
Kontras
The management team often sets highly ambitious targets and tight deadlines that can feel unrealistic and unsustainable. There appears to be limited consideration for employees’ mental and physical well-being, with expectations for continuous output regardless of capacity. Frequent changes in direction and inconsistent decision-making contribute to confusion and inefficiencies.
A strong culture of micromanagement exists, which can be counterproductive in a sales environment where autonomy and flexibility are typically key to success. Despite a noticeable turnover rate—particularly within the sales department—there has been little visible effort to address the underlying causes.
Additionally, there are excessive administrative requirements, including the need to input large volumes of data daily, some of which may not directly contribute to performance outcomes. While data-driven approaches can be valuable, the current expectations feel disconnected from on-the-ground realities. Overall, the lack of meaningful support and ongoing operational changes have made it challenging for the team to perform at its best.