Starting CSR position - Customer Service Representative (CSR) bei IntouchCX: Mitarbeiterbewertung

3,0
1. Juni 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great community of fellow Agents that take every and any opportunity to assist new agents Company hires with the intent to keep you 100% work from home Company computer

Kontras

Low wage Alot of incoming calls Leadership is not polished No raises

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Reaktion von IntouchCX
1y
Hi there, Thank you for sharing your experience. We’re glad to hear that you initially had a positive experience with the management and opportunities for growth. we strive to support our employees throughout their journey with us. If you have any additional feedback or concerns, we encourage you to reach out through our contact page: https://www.intouchcx.com/contact-us/. Your feedback helps us evaluate and improve our practices to better support our teams in the future.

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5,0
18. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work with

Kontras

Longer wait period to release offer

1,0
29. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Paycheck and computer provided by company.

Kontras

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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