Great training but mixed support from team leaders - Customer Service Representative (CSR) bei InteLogix: Mitarbeiterbewertung

2,0
14. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Thorough training for 4 weeks and 4 weeks of actual on-the-phone training with assistance from co-workers

Kontras

Depending on your TL, it could be helpful or not.

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Reaktion von InteLogix
3d
Thank you for sharing this feedback and for your commitment during your first year at InteLogix. We're glad to hear that your training experience, in both environments, was a positive one. At InteLogix, we are invested in building a thorough onboarding process and it's great to know that came through for you. We also hear your concern about the consistency of support from team leaders. Providing reliable, effective leadership across all teams is important to us, and feedback like yours helps us identify where gaps may exist. We encourage you to reach out to our HR team at HR@intelogix.com to learn more about your specific experience. Your perspective plays a direct role in helping us improve our workplace and the overall employee experience.

Mehr Bewertungen zu InteLogix entdecken

5,0
17. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Hours are pretty decent. Calls aren’t that hard

Kontras

Hitting metrics when you have multiple long calls

3,0
15. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The managers are some of best I have ever had. When you need help they are always willing to step up and help.

Kontras

Sometimes mandatory overtime is inconvenient.

avatar
Reaktion von InteLogix
1mo
Thank you for sharing this! We're proud of our management teams and glad that support has been a consistent part of your experience. Feedback like yours is exactly what has earned InteLogix a Great Place To Work® certification. We also noted your comment on mandatory overtime, and we will continue to evaluate how we staff and schedule our teams. We appreciate you being part of our team.
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