Keeping Empathy at the Center of the Business - Chief of Staff bei Included Health: Mitarbeiterbewertung

5,0
17. Jän. 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

+ Strategy and decision making focused on delivering a world-class Member experience, building products with the end-user at the forefront + A culture that values employees, in addition to technical IP and product, as the delivery mechanism for impacting customers + A management team that values the perspective of employees and encourages open debate + A (truly) mission-oriented digital healthcare technology company

Kontras

+ The pace of change can be overwhelming for teams as the company moves toward having a two-product portfolio and expands into the healthcare navigation space

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Reaktion von Included Health
6y
Thank you for your thoughtful feedback! While change is necessary as we scale, our mission will always be the bedrock upon which Grand Rounds is built. We are excited by the high-value member experience our team is creating by applying their expertise, technical capabilities and human compassion. We have a unique opportunity to redefine the healthcare Navigation space and drive improved outcomes (quality + financial) for all - and our time is now. Thank you for your contributions and for helping us stay true to what is most important - our members and our mission.

Mehr Bewertungen zu Included Health entdecken

5,0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule and lots of benefits.

Kontras

I don't have any cons.

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Reaktion von Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Kontras

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reaktion von Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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