Great atmosphere, benefits and people, not a lot of room for growth - Care Coordinator bei Included Health: Mitarbeiterbewertung

3,0
24. Okt. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

The company really cares about its employees and it shows. Benefits are good and the people are great to work with. The service that is offered to patients is truly amazing.

Kontras

For the CC role, I feel like there is not a lot of room for growth within the company. Yes you can become a CC2 and get a raise. but really after that, the opportunity for upward movement seems to be pretty stagnant. I think this is something that will continue to be hard to swallow. Especially considering most recruitment is coming from college graduates. For young career minded and ambitious people this may create a turnover time of about 2 years. For these kind of people, the pay will also not be satisfying for very long.

Mehr Bewertungen zu Included Health entdecken

5,0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible schedule and lots of benefits.

Kontras

I don't have any cons.

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Reaktion von Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Kontras

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Reaktion von Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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