Management has gone downhill. The growth of the company has caused a massive strain on workload. Not enough staff to keep up, being constantly asked to over extend yourself with no compensation. Performance evaluation has become much more punitive
Reaktion von Included Health
3mo
Thank you for your three years of dedication and for providing honest feedback about the challenges of our growth. We are committed to addressing your concerns to better support our clinical team. As a current team member, your Manager and Talent Partner are also always available to provide direct support.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Kontras
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
1
Reaktion von Included Health
3w
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.