28. März 2021
Reaktion von InBloom Autism Services
5yThank you for taking the time to share with us this detailed and honest feedback. We love to hear that you feel we’re a good company who puts quality of services above all else. We also need to hear when members of our team are feeling burnt out or run down, and if quality is ever slipping, we want to make sure that is addressed immediately. We have a mission to help more families and children in need of the services we provide, but that growth should never be in exchange for the quality of our services or the quality of life provided to our clinical staff like yourself. We hope that you’ve had a chance to review the March video newsletter from our Founder and CEO that was sent out last week. The changes in our PTO policies will hopefully help to address the burnout issue you’ve mentioned, and we have a renewed focus in adding quality team members to our staff in your area so those new PTO changes can used and experienced by everyone they benefit. With these new changes in place as well as others that are coming as it pertains to scheduling and coverage, we hope your 4-star experience can return to a 5-star experience. Until then, please continue to bring open feedback and solutions to the leadership team in your service area, or you can always reach out directly to our founder and CEO via call or email.